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Identify what all goals the user wants to achieve on this website.Choose one of those users for whom you will create the use case.First, identify the different customers who will be the prime actors or the users of the website.The specific steps defined by Edward Kenworthy in his Use case modeling can be listed below. You just have to follow the natural logical flow to create it. Writing a customer use case is pretty simple. And the relationship between the actor and the system.The use case, which is mostly the goal or the desired functionality.So, a use-case model consists of three elements: The use cases also cover all the ways things can go wrong along with the system’s response to it. It was introduced by a Swedish-American computer scientist called Ivar Jacobson in 1986. So, in a nutshell, the customer use cases describe all the possible ways the user and the system would interact with each other for the user to achieve their goal. Now, to design the functional specification, you have to also cover all the choices an end-user would make while using the system.įor each of these choices, how the system would respond will become the use case.
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It shows all the functional aspects of the software which would be implemented through programming. The customer use case is one of those methods companies use for this intention.īefore designing software, you have to create its functional specification. It makes it easier for companies to design the algorithms of automated systems that interact with customers. It is important to know what your customer would choose out of all the given options. Understanding consumer behavior has been one of the greatest challenges for companies for a long time.
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